Privacy Notice

Last Updated: August 20, 2026

Thank you for visiting Ruvarstaki.

This website is operated by Ruvarstaki, with Hongkong FlameBridge Company Limited as the legal business entity.

We respect your privacy and are committed to handling your personal information responsibly and securely. This Privacy Policy explains what information we may collect when you visit our website, place an order, communicate with us, or otherwise use our products, features, and services.

By accessing or using our website and services, you acknowledge that your personal information may be collected, used, stored, and shared as described in this Privacy Policy.

1. Information We Collect

We may collect information from and about you in several ways.

Information You Provide to Us

We may collect personal information when you:

Visit or use our website
Place an order
Create or manage an account
Subscribe to emails, newsletters, or promotional communications
Contact customer support
Submit a product review
Participate in surveys, promotions, giveaways, or similar activities
Communicate with us through email, phone, or other channels

Information you provide may include:

Name
Email address
Phone number
Billing address
Shipping address
Order details
Payment-related information
Account information
Customer service communications
Other information you voluntarily provide

Payment information may be processed directly by third-party payment providers. Ruvarstaki does not necessarily receive or store your complete payment card information.

2. Information About Other People

In some situations, you may provide information about another person, such as when placing an order for delivery to another recipient.

This information may include:

Recipient name
Email address
Phone number
Shipping address
Other delivery-related information

You should only provide another person’s information when you have the appropriate authority or permission to do so.

3. Information Collected Automatically

When you visit or interact with our website, we and our service providers may automatically collect certain technical and usage information.

This may include:

IP address
Browser type
Operating system
Device type
Device identifiers
Pages viewed
Links clicked
Time spent on our website
Referring websites
Shopping and browsing activity
Interaction with emails or advertisements
General location information derived from technical data
Other website usage information

We may collect this information through technologies such as:

Cookies
Pixels
Web beacons
Log files
JavaScript
Analytics technologies
Similar tracking tools

This information helps us understand how customers use our website and allows us to improve functionality, performance, security, and the overall shopping experience.

4. Information from Third-Party Sources

We may receive information about you from third parties, including:

Payment providers
Shipping and logistics partners
Ecommerce platforms
Analytics providers
Advertising partners
Social media platforms
Fraud prevention providers
Customer service platforms

We may use this information to verify or update information we already have, provide services, prevent fraud, improve our website, or better understand customer activity.

Information obtained through third parties may be subject to both this Privacy Policy and the privacy practices of the applicable third-party provider.

5. How We Use Your Information

We may use personal information for purposes including:

Processing and fulfilling orders
Processing payments
Arranging shipping and delivery
Sending order confirmations and tracking updates
Responding to customer service inquiries
Managing returns, refunds, or order issues
Maintaining customer accounts
Improving our website and services
Analyzing website traffic and customer behavior
Personalizing the shopping experience
Detecting and preventing fraud or unauthorized activity
Maintaining website security
Sending marketing communications where permitted
Measuring advertising effectiveness
Complying with legal, regulatory, tax, accounting, and business obligations

We may combine information collected from different sources where reasonably necessary for these purposes.

6. Cookies and Tracking Technologies

Ruvarstaki uses cookies and similar technologies.

Cookies are small data files stored on your device that help websites remember information and provide functionality.

We may use cookies for purposes including:

Essential Cookies

Required for basic website functions such as:

Shopping cart functionality
Checkout
Account access
Security
Fraud prevention

Functional Cookies

Used to remember preferences and improve website functionality.

Analytics Cookies

Used to understand how visitors interact with our website and identify areas for improvement.

Advertising Cookies

May be used to measure advertising performance and provide more relevant promotional content.

You may be able to manage or disable cookies through your browser or device settings.

Please note that disabling certain cookies may affect the availability or functionality of parts of our website.

7. How We Share Information

We may share information with trusted third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

Ecommerce and website hosting providers
Payment processors
Shipping and fulfillment partners
Customer service providers
Analytics providers
Marketing and advertising partners
Fraud prevention and security providers
IT and technology service providers
Professional advisers
Government or regulatory authorities where required by law

We may also disclose information where reasonably necessary to:

Comply with applicable law or legal process
Protect our legal rights
Investigate suspected fraud or abuse
Protect customers, users, or other parties
Enforce our policies and agreements

We may also use aggregated or anonymized information for analytics, research, reporting, and business purposes.

8. Advertising and Analytics

We may work with advertising, analytics, and marketing providers that use cookies, pixels, or similar technologies.

These providers may collect information about your interactions with our website and advertisements to:

Measure website performance
Understand visitor activity
Evaluate advertising campaigns
Provide more relevant advertising
Improve marketing effectiveness

Depending on your location, you may have options to limit certain advertising or tracking activities through your browser, device, or available website privacy settings.

9. Your Privacy Choices

Depending on where you live and applicable law, you may have rights regarding your personal information.

These rights may include the ability to request:

Access to personal information
Correction of inaccurate information
Deletion of certain information
Restriction of certain processing
Information about how data is used or shared
Withdrawal of certain consent
Opt-out from certain marketing communications

To submit a privacy-related request, please contact us at:

support@ruvarstaki.com

We may need to verify your identity before processing certain requests.

10. Email and Marketing Preferences

If you subscribe to promotional communications, we may send you information regarding:

New products
Special offers
Discounts
Promotions
Other Ruvarstaki updates

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message or by contacting us.

Unsubscribing from promotional emails will not prevent us from sending necessary transactional messages related to orders, customer service, or your account.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These measures may include:

Secure website connections
Encryption technologies
Restricted access to information
Secure payment providers
Fraud monitoring
Appropriate technical and operational safeguards

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

12. International Data Transfers

Because we work with service providers and business partners in different countries, your information may be processed or stored outside the country in which you live.

These locations may include Hong Kong, the United States, Canada, and other regions where our ecommerce, payment, fulfillment, analytics, or technology providers operate.

Where required, we take reasonable steps to handle personal information in accordance with applicable privacy requirements.

13. Data Retention

We retain personal information only for as long as reasonably necessary for purposes including:

Processing and maintaining orders
Providing customer support
Maintaining business and financial records
Fraud prevention
Dispute resolution
Legal and regulatory compliance
Enforcing agreements and policies

Retention periods may vary depending on the type of information and applicable legal requirements.

14. Children’s Privacy

Our website and services are not intended for children under the age of 13.

Ruvarstaki does not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review the situation and take appropriate action where required.